Case Study: Commission on Family and Life (CFL Manila)
Guided by the Church’s pastoral mission, the Commission on Family and Life promotes the sanctity of marriage, the dignity of family life, and the formation of communities rooted in faith, compassion, and service.
CFL Challenges
CFL Manila (Commission on Family and Life) is dedicated to strengthening families and building communities of faith. But as their community grew, so did the complexity of managing events and members. Their processes relied heavily on Google Forms and manual tracking, which created several challenges:
Manual Event Tracking
Attendance was recorded by hand, making it difficult to know how often members participated.
No Centralized Database
Member information was scattered, with no easy way to view who was active or inactive.
Limited Profile Management
Members couldn’t easily update their details or submit photos online.
Event Registration Barriers
Signups were not always mobile-friendly, and registration during events often led to long lines and delays.
Visibility Challenges
Announcements were primarily posted on Facebook, limiting reach and consistency.
Staffing Limitations
With only a small team managing large gatherings, event coordination became increasingly difficult.
CFL needed a unified, automated system that would not only simplify back-end administration but also improve the experience for members attending events.
The JITC Solution
JITC built a custom digital platform designed around CFL’s real-world needs:
Centralized Member Database
All member information stored in one secure, easy-to-manage system.
Mobile-Friendly Event Registration
Members can register anytime, anywhere, on any device.
Automated Reminders
Registered attendees receive event reminders, reducing no-shows and keeping participation high.
Event Registration Desk Made Easy
With biometric ticket scanning, members simply scan their ticket at the event desk. This speeds up check-ins and eliminates manual logbooks.
Streamlined Staff Workflow
For CFL staff, managing registration is now simple and fast—even during large-scale events with limited manpower.
Online Profile Management
Members can update their details and upload photos directly.
Integrated Announcements & Event Publishing
CFL can now publish events and updates directly through the system, ensuring members are always in the loop without relying solely on Facebook.
The Results
Real-world impact across every touchpoint—from faster check-ins and smarter attendance tracking to stronger engagement and streamlined operations.
Faster Check-Ins
Biometric ticket scanning dramatically reduced waiting times at the registration desk.
Improved Attendance Tracking
Every member’s event participation is automatically recorded, giving leaders instant insights.
Higher Engagement
Automated reminders helped increase member turnout at activities.
Operational Efficiency
Manual work was replaced with automation, saving countless staff hours.
Scalable Event Management
CFL is now equipped to manage both small community events and large gatherings with ease.
Stronger Digital Presence
Events and announcements are visible and accessible beyond social media, improving reach.
Client Impact
With JITC’s tailored solution, CFL Manila transitioned from manual, fragmented processes to a streamlined, digital-first ecosystem. Members now enjoy a smoother event experience, while staff can manage large gatherings more efficiently with fewer resources. Most importantly, leaders are free to focus on their mission—nurturing families and communities—rather than administrative burdens.